Organizational Excellence Model

• Leadership and Vision
• Strategy and Systems

Innovation and Process Improvement

Workforce Dynamics and Culture  

Questions to consider: Are your beliefs, core values and shared expectations appropriately aligned with your strategy, vision and purpose? Is your culture (“the way you do things”) a competitive advantage? Do the people in your organization have the skills, knowledge and abilities required to succeed? Do you have the culture of accountability to apply these skills and this knowledge?

Conflict Management
We have a range of offerings for learning how to manage conflict, from a two-hour module to a two-day workshop.  Based on the “Getting to Yes” work by Fisher and Ury, the session focuses on listening skills, advocacy and inquiry, the Thomas-Kilmann Conflict Style Inventory, and the 5 Step process to reach a mutually beneficial agreement. Numerous activities and role-plays assist in the development of the skills and behaviors necessary to create wise agreements.

Culture Survey Assessment
Destra supports cultural assessment in two primary ways. First, using a combination of small and large group interviews and online assessments we can custom design a cultural assessment to fit any size organization or business unit. Second, we can also design as assessment strategy around an existing instrument to ensure that gaps between current and desired culture are identified and constructive action is taken to close the gaps.

Facilitation Skills for Leaders (FSL)
One of Destra’s foundational workshops, FSL, focuses on providing individual contributors and team leaders the facilitation tools and skills needed to accomplish work through others.  The 2.5 day session covers the “playbook” of problem solving tools, decision making styles, advocacy and inquiry, meeting planning, and managing group dynamics. The material is covered in a highly experiential manner, so there are multiple opportunities to practice new skills. 

High Performance Work Teams
Destra has several workshop designs to help you improve team effectiveness and create high performing teams.  Based on research and best practices, the work includes a team effectiveness assessment and analysis and is structured around the building blocks of Team Fitness: Customer Focus; Purpose, Goals and Direction; Team Dynamics and Organizational Norms; and Project Planning and Implementation.

Managing Work in a Changing Environment
This workshop is for people and institutions facing an impending merger, downsizing, or other radical organizational change. The focus is on participants understanding that the business world always has a component of changing realities, and yet still have a high degree of personal influence and control on their work environment.

Team Start Up
Destra conducts workshops for intact teams and workgroups that enable them to begin their work assignments in the most effective manner. This includes alignment on areas such as leader/sponsor level of support, charter (goals, scope, timeframe, milestones, and metrics), roles and responsibilities, operating agreements and accountability, work style preference indicators, communication and conflict resolution, and interpersonal effectiveness.

Workforce Dynamics Assessment™ (WDA)
The WDA is an assessment process that helps leaders and/or teams explore what dynamics within the culture currently help or hinder progress toward a desired goal.  The WDA uses individual interviews, focus groups, and working meetings with members of management to produce a set of findings which are then shared with the leadership team.  It is scalable in scope working equally well for departments, divisions or organizations.