Destra Consulting Group, LLC - Change Management

Many business-critical change efforts fail to meet the high expectations set for them. More often than not, the cause lies in a failure to understand and adequately attend to the cultural, political and social issues involved—these are the human elements of change.

At Destra, we believe the strategy for change acceptance must be as rigorous as the strategy for technical, operational or financial change being considered. (Read about the Change Effectiveness Equation)

We rely on our Accelerating Change & Transitions (ACT)™ model to provide a best practice framework for generating acceptance and commitment.

Accelerating Change & Transitions (ACT)™ Model

This model underscores the fact that change is a dynamic journey moving from current state to desired results. Building Coalitions and Commitment are at the core of successful change efforts. It results in engaging supporters and resistors to build a critical mass of people who support the change and will help implement the solution.

There are six additional critical components that build the coalitions and commitment required to keep the transitions and learning “wheel” moving:

Leading the Way: Leaders articulate why an initiative is business-critical, and understand behaviors they must model.

Creating Shared Urgency: Key stakeholders understand the need for immediate action and willingly advocate for the change.

Focusing a Vision: Everyone in the organization knows what success looks like and can articulate it in terms of key results, impact to the customer and changes in behavior.

Aligning Systems and Structures: Pulling organizational levers to encourage behaviors consistent with the desired change. Levers include communications, organizational design, measures and rewards, training, hiring, etc.

Sustaining Momentum: People are motivated to sustain the effort required to bring about and maintain the desired results.

Charting a Transition Roadmap: The project plan includes emphasis and measurement of the A, (acceptance) not just the Q, (technical solution) to ensure commitment throughout the lifecycle of the initiative.

The Accelerating Change & Transitions (ACT)™ model is built on leading change and organizational transformation research, particularly the works of John Kotter and William Bridges, combined with decades of organizational experience.

What differentiates Destra's model from many other change acceptance models is a comprehensive set of tools that assist individuals or teams to confidently approach and manage change. Having a common language and toolkit can be a powerful asset when agility and speed of change are desirable competencies for your organization.

All consulting and training solutions from Destra are designed and delivered to build the commitment of all people involved. This accelerates execution, delivery and sustainability of business results.